Elements and Performance Criteria
- Facilitate an organisation self evaluation process
- Conduct focus groups, questionnaires and/or interviews with clients to receive feedback
- Conduct focus groups, questionnaires and/or interviews are with other stakeholders to receive feedback
- Conduct record audits
- Complete self evaluation report for the organisation in which practice is reviewed against nominated standards and regulations
- Complete appropriate documentation
- Facilitate the development of a quality improvement plan
- Implement a quality improvement plan
- Coordinate the organisation for an external evaluation
- Interpret and evaluate regulations and quality assurance standards relating to children's services
- Maintain current knowledge of regulations and quality assurance standards for the children's services industry
- Interpret and meet regulatory requirements in a timely manner and within the limits of own job role and expertise.
- Seek advice from a higher authority if interpretation in not clear or possible
- Analyse compliance outcomes and report on suggested strategies for increasing compliance
- Report on compliance issues in line with regulations, standards, legislation and organisation requirements
- Manage legislative and regulatory compliance in children's services organisation
- Demonstrate conduct to show commitment to compliance with children's services regulations and relevant quality assurance standards
- Provide opportunities and encourage staff to discuss, clarify and meet regulatory requirements
- Confirm staff understanding of regulatory and standards obligations and determine needs for professional development
- Undertake risk assessment for non compliance with regulations and quality assurance standards for the children's service industry
- Develop strategies to address risk according to organisation policy
- Create learning opportunities for all staff from situations of compliance and non compliance without compromising confidentiality or privacy